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Shipping policy

There are 2 options for UK shipping, both using Royal Mail Tracked services. These are Royal Mail 24 Tracked and Royal Mail 48 Tracked. These should take 1 and 2 working days respectively to arrive to you from notification of dispatch. We aim to have all orders dispatched within 1-3 working days (Mon-Fri).  

We aim to have all international orders shipped using the Royal Mail International Tracked service, but where this is not available; the standard Royal Mail International service will be used. The time it takes to arrive varies between countries and customs information. 

Royal Mail advise waiting at least 10 working days from dispatch before contacting us regarding a missing order for orders within the UK. Such queries should be directed to support@lucylocketloves.com and we will be able to assist you further in the matter.