Before contacting our customer service team, you may find the answer you are looking for on our help centre. If it is regarding sizing charts, it can be found here.
We aim to reply to all emails within 72 hours, but please bear in mind that on occasion the volume of e-mails can prolong our normal response time. If you are speaking to us about an existing order please always send us your order number to make this as swift as possible to deal with.
All Customer Service - firstname.lastname@example.org
For PR and e-mails direct for Lucy - email@example.com
For Returns & Refunds - firstname.lastname@example.org
Our official social media channels can also be found below:
Our company address is:
Lucy Locket Loves
4a Callywhite Industrial Estate